Legal Notices (Act on Specified Commercial Transactions)

Seller

KANAKO KAJIHARA Inc.

Business Representative

Kanako Kajihara

Address

3F, Matsui Building, 1-8-4 Nihonbashi Bakurocho, Chuo-ku, Tokyo, 103-0002

Phone Number

03-6231-0079

Email Address

info@kanako-kajihara.jp

Sales Price

Displayed for each product.
Sales prices include consumption tax.
Shipping fees are not included.

Shipping and Handling Fees

・Domestic shipping (Japan)
A flat rate of ¥1,000 per order, nationwide.
※Shipping is free on orders of ¥10,000 or more.

Product Delivery Period

After order confirmation, products will be shipped within 1-3 business days. Shipping operations may be delayed during long holidays.
If a delivery date and time is specified, we will ship according to the specified delivery date and time.
*Please note that shipping may take longer due to product shortages, concentrated orders, etc.

Payment Methods and Timing

Credit Card Payment
Visa, MasterCard, JCB, American Express, DISCOVER
Only lump-sum payments are available.

Easy Payment
Apple Pay

This varies depending on your credit card's closing date and contract details. Please confirm with your card company.

Returns and Exchanges

For purchased products, we do not accept returns, exchanges, or cancellations due to customer convenience. Please place your order after acknowledging this in advance.

In the following cases due to our fault, we will generally arrange for an exchange within 7 days of product arrival:

• If the delivered product was defective
• If the product is dirty or damaged
• If the product received differs from the product ordered

However, please note that if there is no stock of the product to be exchanged, we may refund the product price.
Shipping costs for returns due to defects or incorrect items will be borne by us.

Furthermore, returns cannot be accepted in the following cases:

1. Exchanges/returns due to customer's convenience (e.g., wrong color or size)
2. If the product has been used even once
3. If the product is scratched or damaged due to customer's responsibility
4. If the product tag has been removed
5. If more than 8 days have passed since the product arrived
6. Other cases where we determine that returns or exchanges cannot be accepted
7. Purchases of sale items, regardless of the store of purchase