Shipping policy

Shipping fees

Domestic shipping within Japan costs ¥1,000 per order nationwide. Shipping is free for orders of ¥10,000 or more.

Dispatch times

Regular items, excluding pre-orders, are dispatched within 1–3 business days after order confirmation. Dispatch may be delayed during extended holidays. For regular items with a requested delivery date and time, we dispatch the order to meet the requested delivery schedule. Stock shortages or a high volume of orders may cause delays.

Pre-order dispatch

Dispatch dates for pre-orders vary by product. The standard dispatch time of 1–3 business days does not apply to pre-orders. Please check the dispatch estimate on each product page. If no estimate is listed, or if you need delivery by a specific date, please contact us before placing your order.